My poolside villa could have had nicer furnishing, and food could have been much better for the cost, The hotel was under staffed. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Please enter a valid email address. If you basically stand still and keep your eyes open, you will be rewarded. Other food was not very good either. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,173 traveler reviews, 1,624 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #4 of 14 hotels in Isla Verde and rated 4.5 of 5 at Tripadvisor. January 27, 2020 Puerto Rico’s Iconic El San Juan Hotel Is Reborn as a Fairmont Resort After rebounding from two hurricanes, and following a $125 million renovation, the … We would definitely come again. 1. Book now at CAÑA - Fairmont El San Juan Hotel in Carolina, PR. There are more places to choose from in the Isla Verde area. Your eyes will be thanking you forever, I promise you. Lisa at the pool area was the only staff who had it going on! Also, room service often complained that we asked for hot water to make tea in the room, They even made us wait until another guest on our floor ordered food before they would bring us our hot water. This is the version of our website addressed to speakers of English in the United States. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We had such a great night celebrating at The Beach Club. Please see our partners for more details. Reviews are most valuable when they are original and unbiased. But hotel was amazing, just upset cause the main thing I went for was close which was the bar in the water. We have more than 70 million property reviews, all from real, verified guests. 6063 Isla Verde Avenue, 00979 San Juan… This place is … more. Between downtown San Juan and the legendary Isla Verde Beach, admire tradition and style in this hotel's fine blend of past and present. Every staff member with whom we came in contact was attentive and kind. Love everything, just bad timing on going for vacation because of covid there was a curfew. The one thing that has to be improved is the outdoor cushions on the lounge chairs. Explore menu, see photos and read 303 reviews: "It's a One in a lifetime must. Beachfront. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Fairmont El San Juan Hotel that suits you best. 50-inch LED televisions come with premium cable channels and pay movies. As expected some areas were closed due to COVID. 348 reviews of Fairmont El San Juan Hotel "I didn't stay here, but I did hang out in the lobby/casino area. Thank you again for such outstanding service. Toilet kept running. Not sure if this was some maintenance issue, a leak, but it was bad. A spectacular $60 million renovation in 2016 has brought a chic, contemporary coastal vibe to El San Juan… Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Wait staff were friendly and efficient. They're also applicable regardless of the comment's tone. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Fairmont El San Juan Hotel is ranked by U.S. News as one of the Best Hotels in Puerto Rico for 2021. -Room temperature/TV issues: The thermostat would not cool overnight. As much as I would love to say everything was impeccable, I can’t. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. ♀️ Come to find out, the tour wouldn’t allow my 5 year old. I did like how accommodating the staff were when I had a issue with my room. He always helped us when we needed it and made us feel at home. Fairmont El San Juan Hotel. We had a wonderful celebration-vacation, and I have recommended El San Juan Hotel, to all of my colleagues, friends and family. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Once someone came out, he only kept telling us to go back (didn't tell us what the issue was, what we did wrong, if there was a special process). I went for the first time to celebrate a birthday, but would consider before repeating another visit. Which room amenities are available at Fairmont El San Juan Hotel? Fairmont El San Juan Hotel is a tropical wedding venue located in San Juan, Puerto Rico that provides an iconic and scenic setting for an unforgettable celebration. Thanks! Nestled on the beach, this Isla Verde resort is within 6 mi (10 km) of The Mall of San Juan, Museo de Arte de Puerto Rico, and Plaza las Americas. 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Get Real - Experience it ALL - Save Up to 25%, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Lastly, the restaurant by the pool was ridiculously slow and expensive, I'm talking about 30-45min for coffee or juice slow. Distance from Airport: 5 Minutes. The only people that were nice was the woman at the coffee stand and the men that helped us get taxis every night. It wasn't bad, but it definitely was not worth the money spent. If you booked through us and want to leave a review, please sign in first. Yes, dry cleaning and laundry service are offered to guests. Respect the privacy of others. The service at the beach was great and convenient as well. My room i booked wasn’t ready when i arrived i was able to get in it the next day, The house keeper was amazing the staff was on point, That the bar with the swim up chairs was closed. Very little chairs were available in pool area most of the chairs are only for rent sky rocketing prices... Outside area pools and beach are stunning really beautiful. She was so helpful and informative! Your current language is English (US). Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Fairmont El San Juan Hotel is a luxurious blend of tropical splendor, Old World elegance and vibrant local culture. Dirty looks the whole time and made the experience miserable. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,192 traveller reviews, 1,646 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #5 of 14 hotels in Isla Verde and rated 4.5 of 5 at Tripadvisor. got YELLED at and were told we weren't allowed to come up to them and they had to come up to us which was very rude and made me very uncomfortable. Uniquely located in the fashionable Isla Verde district, this resort sits directly on one of San Juan’s best beaches and is surrounded by 15 acres of lush landscaped grounds. And keep Angelo around!!!! Pools were excellent (3 different ones, 2 hot tubs) with lots of seating options and locations. 359 reviews of Fairmont El San Juan Hotel "I didn't stay here, but I did hang out in the lobby/casino area. Contributions should be travel related. Fairmont El San Juan Hotel is where urban vibes meet oceanfront calm. Around every corner, Fairmont El San Juan Hotel will hold your attention, with its friendly hospitality, rich history, delectable cuisine, and of course, its proximity to all of the best attractions in San Juan. That same day the people coming around to bring drinks were not coming very often so we walked up to the bar to ask for glass of water and. So wasn’t able to fully enjoy the scenery. The fact that the hotel had four pools allowed us to enjoy ourselves. Sign up and we'll send the best deals to you. Are there any historical sites close to Fairmont El San Juan Hotel? This continued until my husband lost his cool and then the guy just simply opened the one we were at. 2. Conveniently located restaurants include Entrevinos, Hijole - Cocina Mexicana (Isla Verde), and Alambique Beach Lounge. We could see staff just standing around the bar, leaning on the bar chatting, checking their cell phones while we just sat waiting for a first table visit...I'm all about Island Time and not rushing, but when its hot and you need at least a water, don't make people wait 15 min to even get a drink order taken. Hotel Class: Luxury. Bathrooms include showers, complimentary toiletries, and hair dryers. I loved the live music in the lobby bar and all of the staff were nice and helpful. Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. I had a Quinceanera event for my daughter Daniela, about 56 people, and I wanted it to be perfect. Regla Trujillo Miami, FL, 33173 05/19/202 Fabio Diaz El San Juan Hotel 6063 AV. Staff was so strict it was kicking people out of the pools right at 9 o’clock. Like the great Castillo San Cristóbal fortress. The servers and banquet manager were also great, the flow of the party was good, once the food started coming out, it all flowed in a great manner. Staff is very attentive. 10 minutes from the airport, accessible to different restaurants outside the hotel. Location was nice. For two of us it was an additional 125$ a day. Choose your currency. It was beautiful, staff great overall. Guests were playing loud music at beach making it it difficult to enjoy sounds of Beach and conversation. Fairmont El San Juan Hotel is located on the award-wining Isla Verde Beach where you can enjoy water sports, beach activities and outdoor wellness classes, rejuvenating spa treatments at the Well & Being Spa, swim at any of the four open signature pools or relax poolside at … Beds feature pillowtop mattresses. This allows us to verify that our reviews come from real guests like you. They were not helpful at all!!! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Save. See 1,193 traveler reviews, 1,647 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #5 of 14 hotels in Isla Verde and rated 4.5 of 5 at Tripadvisor. Is parking available at Fairmont El San Juan Hotel? These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Beachfront was also great- good service, clean. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. - Book great deals at Fairmont El San Juan Hotel with Expedia.com - Check guest reviews, photos & cheap rates for Fairmont El San Juan Hotel in San Juan Get more as an Orbitz Rewards member. Not what we expected; after 45 years as customers! Which popular attractions are close to Fairmont El San Juan Hotel? We were told we couldn't speak Spanish by the pool even though we are in a Spanish speaking country. Overall service was good, especially taking into account COVID19 and the impact on services/ability to keep a high service experience. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Share. Puerto Rico: Fairmont El San Juan Hotel Package. Room was as expected and the dining options did not disappoint. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This place is … Cosmetically, that is such a sore eye and it downgraded the beautiful hotel and experience. Price Guarantee. Plus. Own or manage this property? Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and safes. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. There are adults that would like to swim in peace without the kids. 4. Door position right in front of toilet with just inches spared to close door. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. (Which they provide no services for) Our first day at the pool the towel attended blatantly rolled their eyes when we asked for an extra towel and told us that they didn't have a lot so they couldn't accommodate the request. Pools and grounds we’re always clean. Fairmont El San Juan Hotel has a TripExpert Score of 85 based on expert reviews in publications including Concierge, Oyster, DK Eyewitness and Gayot. All we ask is that you follow a few simple guidelines. #5 of 14 Hotels in Isla Verde. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Resort Fairmont El San Juan Hotel. Enjoyed our stay, could use a couple tweaks. -The bathroom that is closest to the pools smelled TERRIBLE the entire day we were at the pools. I saw many torn and stained cushions throughout the outdoor facilities which is why I couldn’t recommend the hotel to some of my acquaintances. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Music blares everywhere, and guests are very loud. The only way to leave a review is to first make a booking. Not a family environment. el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico. Thanks El San Juan Hotel for a fantastic visit!! Your current currency is Euro, Choose your language. Number of Floors: 10. Dark lobby Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Staff was incredible! Fairmont El San Juan Hotel, features four outdoor swimming pools, a swim-up bar, poolside concierge service, and new luxury cabanas. It would be nice, if this hotel returned to what it used to be. All rights reserved. I had 2 heavy bags and no one offered to help me to my room. Sincerely, Regla Trujillo & Erasmo Barria Room #821, InterContinental (IHG) Hotels in Puerto Rico, Hotels near Oasis Casino at Embassy Suites San Juan, Hotels near University of Puerto Rico - Carolina, PR, Hotels near Modern Hairstyling - Carolina, PR, Hotels near Universidad Teologica del Caribe Trujillo Alto, PR, Hotels near University of Puerto Rico, Bayamon, Hotels near Center for Studies On PR San Juan, PR. Food ordered during day was not good at all. Lounge at the award-winning Isla Verde Beach or in one of the signature pools. ₹ 27,515 per night (Latest starting price for this hotel). 1 (844) 863-0331. Speed of staff..... slowwwwww in every area, Number of Pools, layout of pools, access to beach, complimentary activities, lots of seating, floaties, towels and bug spray included , pool tables. Check prices, photos and reviews. Balneario Isla Verde (Playa el Alambique). The staff; rooms and restaurants are good. Puerto Rico Convention Center and Castillo San Felipe del Morro are also within 9 mi (15 km). The beach was excellent! My 2nd day at 4:30 pm I realized there was no house keeping service yet in my room and boy did I need it, I call front desk they say COVID we clean once in 3 days the rooms, I wish they would’ve at least notify before hand and for the price I paid they should give me full cleaning daily.. Chandelier Bar - Discover Fairmont El San Juan Hotel, hotel in San Juan and enjoy the hotel's spacious, comfortable rooms in Fairmont Hotel. Aquarelle on the Beach - Discover Fairmont El San Juan Hotel, hotel in San Juan and enjoy the hotel's spacious, comfortable rooms in Fairmont Hotel. We've sent you an email so you can confirm your subscription. Our special waitress for 5 days Alondra was very, knowledgeable, attentive, friendly and simply outstanding. On the beach but not much of a view of the actual beach. Use this rating to help choose your stay! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,170 traveller reviews, 1,619 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #4 of 14 hotels in Isla Verde and rated 4.5 of 5 at Tripadvisor. Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. She helped me make reservations to the rainforest. For a hotel they you are spending so much money at you expect some sort of customer service and the fairmont did not live up to expectations. Restaurants had great food. What are some of the property amenities at Fairmont El San Juan Hotel? Which languages are spoken by the staff at Fairmont El San Juan Hotel? C. I would go back to El San Juan hotel, if they got better staff working at the front desk. See more questions & answers about this hotel from the Tripadvisor community. Angelo was extremely welcoming and pleasant our entire trip! Beachfront. My family enjoyed this hotel and the amenities. Had to wait in line to ask question at front desk, because when called they did not pick up, Bathroom too small. The staff was AWESOME! 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico – Excellent location - show map. What food & drink options are available at Fairmont El San Juan Hotel? It's based on a self-evaluation by the property. They need more staff especially at the front desk. -Some of the restaurants took WAY TOO LONG to bring us even a drink. 1,191 reviews. Your eyes will be thanking you forever, I promise you. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The newly redesigned guest rooms are well-appointed and ideal for an island retreat. This place is CRAZY. Are there opportunities to exercise at Fairmont El San Juan Hotel?
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