axs tickets not showing up

UpcomingUnder this tab, you’ll see event details and ticket barcodes for all your upcoming events. They are holding my money and the buyer of my tickets money until the concert has happened. Questions? 1. Open the App and sign in to see your tickets. Please note that a fee might be charged to print e-tickets.Flash Mobile Delivery & E-TicketsEach event and venue are different and may offer different types of delivery options for tickets. AXS and Flash Seats are partnered on events, which does include the T-Mobile Arena. I had to sell tickets through AXS for a couple of concerts friends and I could not attend at Red Rocks. Transfer Tickets. If for some reason, you are having any trouble accessing your ticket at the gate, the folks at the venue’s box office will be able to assist you. I tried contacting them, but received no response. Selling Basics, Help and Getting Paid. 3. If you purchased an E-Ticket, you’ll see a separate E-Ticket section on the My Events page where you can access a digital version of your ticket. Ticket Delivery, AXS Mobile ID, Flash Mobile Delivery and more. The CWS is an annual tradition for our season ticket holders and fans, but it can be hard for them to commit to every single game throughout the two-week series. There could be a delivery delay. To see your AXS tickets on your phone: Open the AXS app. I shared an e-ticket with a friend and they can’t go. Official tickets to the best concerts. Show the ticket in the App at the entrance and get them scanned to enter. Sold my 2 tickets for show that is… Sold my 2 tickets for show that is postponed for another year I can't attend. Get the AXS app if you haven't already 2. The event staff will scan this digital barcode to let you and your party into the event. Please note that AXS Premium may not be available for all events and may be General Admission depending on venue setup. Should you not have a printed ticket with you, most venues will scan the PDF as displayed in your AXS app or should that not be possible the venue box office will be able to reprint the ticket (s) for you. Open the App and sign in to see your tickets. Anyone else having this issue? If your tickets were mailed to you (paper tickets), then there would not be enough time for delivery for them thru UPS. 4. Why can’t I see my AXS Mobile ID or e-tickets in the AXS app? Please make sure you’re connected to the internet. The story unfolds as follows. Selling Tickets. Their customer service number failed to accept phone callls. STAY IN THE KNOW Sign up to receive the American Express Experiences e-Newsletter Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats. AXS forces you to use an app on iPhone/Android which fails to login and allow you to collect tickets. Event Changes. 551 talking about this. Open the App and sign in to see your tickets. With a simple scan, you’re all set! I got the email confirmation about the ticket purchase, but when I go the the AXS app it says I have no up coming events. I was trying to buy tickets to a show and the AXS.com website wouldn't allow me to. At the event, scan the Mobile ID QR code to get in. Get the AXS app if you haven't already. However, only 1 of the 2 tickets I purchased is now showing up on the mobile app affiliated with AXS, and until this is corrected, it will be 1 star for them. So we have different listing timeframes for each delivery type. When buying tickets, you should see estimated delivery times for the available delivery methods. 1. You’ll enjoy advanced tickets, special extras, unique experiences, behind-the-scenes access and exclusive interviews from the worlds of music, film and theatre. 3. I transferred AXS Mobile ID tickets to the wrong email, what can I do? After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. 4. AXS Mobile ID via the AXS app is the only form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets. What if there's no internet or wifi at the venue. When you’re purchasing tickets, each option will have a description, so be sure to take extra note on what method of delivery you’re choosing so you know exactly where your tickets will be delivered. USE TICKETS WITH THE APP No paper required. As she does not have a smart phone I had to download the app, register in her name, transfer the tickets to myself and then re-register in my own name. After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. When it’s time for your event, simply select your tickets and show the barcode to the folks at the gate. After I … On the night of the event, the app prevented me from logging on to use them. This will now be the only customer admission method at venues including The O2 and The SSE Arena, Wembley. Never do business with AXS! So clearly there was something that could have been done, the guy I got just couldnt be bothered. It is possible the tickets are appearing there instead of AXS. Get the AXS app if you haven't already. @Cdixon - Tickets come in many shapes and forms nowadays. Buying Basics, Resale, Accessible Seats and more. AXS Mobile ID digital tickets are tickets you use with your phone – like e-tickets or mobile tickets from an airline or movie theater -- they make getting in easier than ever. Show the ticket in the App at the entrance and get them scanned to enter. DISCOVER GREAT EVENTS AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Simply show your tickets on your phone using the AXS app to enter the venue. How do I see My Events in the App? I went ahead and bought tickets at the door, then at the start time of the show, 8pm, the tickets were sent. “Thank you for purchasing tickets online!” (from guestservices@boxoffice.axs.com) Awakawkani-1842 2019-08-15 07:10:52 UTC #16 Waited 4 days so far, still no response from AXS, also Blizzard are not able to help at all aside from directing me to AXS, not a great experience for my first BlizzCon so far AXS.com brings you inside access to tickets, artist news, and exclusive stories on concerts, tours, sports teams, family events, arts, theater, and festivals — nationally and in your town. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for T-Mobile Arena. If you just purchased your tickets not long ago and aren’t seeing them under My Events, hang tight. Still don’t see your event? How many times can an AXS Mobile ID ticket be transferred? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Can I have it resent? On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. A friend of mine did, but when they phoned up they were instantly offered the same tickets. Please note that a fee might be charged to print e-tickets. So, check that and send me or any of our moderators a private message if you're still not seeing them. I did not receive my email confirmation. He said it was "policy" well if AXS policy is not to help people when its their fault, my policy is to never use them again. 3. AXS Mobile ID via the AXS app is the only form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets. When a large amount of tickets are kept in the purchase process like this and have not yet been paid for, the specific sections and price levels will not show as sold out but will also not come up when searching for available tickets. Do I need the AXS App to use my AXS Mobile ID? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. For some events, extra time is required to process and confirm all orders, but you’ll still receive your tickets at least one week before your event. Transfer Basics and Help. Absolutely unacceptable that I have to waste my time on this! Buying Tickets. Sometimes - especially with larger events and venues - a little extra time is needed to generate the ticket barcode. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? L. Lindsay is the author of this solution article. Flash Mobile Delivery & E-Tickets Whoever you’re transferring your tickets to will need to create an AXS Account. Be sure to triple-check that the email address you entered is correct! Please make sure you’re signed in to the same AXS account you used to buy the tickets. 2. Anyone else having this issue? By purchasing tickets directly from AXS (the official event ticketing provider) fans can eliminate the risk of purchasing tickets that may be considered lost, stolen or counterfeit. Get tickets for My Morning Jacket Durand Jones & The Indications promoted by Goldenvoice Presents at Santa Barbara Bowl in Santa Barbara, CA on Thu, Sep 23, 2021 - 7:00PM at AXS.com We notice that your web browser is out-of-date. For UK events, please select ""English (GB)"" in the top drop-down box. 2. AXS Mobile ID via the AXS app is the only form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets. Hopefully this will save someone from the panic attack I just had over my tickets. TRANSFER TO FRIENDS It’s super easy. So if you find that your tickets have disappeared it seems there's no need to worry. You need a connection to download your tickets to the app. Click here to complete our support form. Thought by selling them they would refund me but not a chance. Can I have it resent? AXS tickets are delivered within 24-48 hours of the event. Exact delivery times vary by event and selected delivery method (standard mail, will call, AXS Mobile ID, etc.). For some events, extra time is required to process and confirm all orders, but you’ll still receive your tickets at least one week before your event. You can only get help from AXS Tickets one way that we know of and that is by phone. I followed their procedures to ‘flash’ tickets to my iPhone which seemed to have worked. Cancelled, Postponed and Relocated Events. Use the same email you use on StubHub. AXS App. What if there's no internet or wifi at the venue. SharedE-tickets, (delivered as a PDF), can be shared with members of your party. Exclusive interviews with your favorite artists. Do I need the AXS App to use my AXS mobile ID tickets? Sign in or create an AXS account. Receive and Use Tickets. Contacting AXS Tickets: General Information. TransferredTransferring tickets is a super helpful feature for anyone who bought tickets in a group or as a gift to someone. Watch as I use 3 separate browsers all with the same problem. Tap the ticket icon. In case you can’t connect to the internet at the venue, we recommend downloading your tickets before you get there. If there’s a delivery delay for your event, we’ll let you know when you’re buying tickets. If the ticket is not sold it will go back to the system and will be offered to the next customer who is searching. Where are my tickets? My beloved bought tickets using her email address for two events at the O2 and the confirmations she received did not make it at all clear initially that she had to have the AXS app. Get tickets for Chicano Batman 2nd Show Added with Crumb & Los Retros promoted by Goldenvoice presents at Shrine Expo Hall in Los Angeles, CA on Wed, Nov 10, 2021 - 8:00PM at AXS.com Please ensure all e-tickets are printed in advance of the event. On the AXS App, you can manage tickets for upcoming events under the My Events section -- the ticket icon near the bottom of the screen. Show the ticket in the App at the entrance and get them scanned to enter. AXS Tickets doesn't have an online help desk for customer service, but you can call them on the phone. Should you not have a printed ticket with you, most venues will scan the PDF as displayed in your AXS app or should that not be possible the venue box office will be able to reprint the ticket(s) for you. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." Bought tickets through AXS for Dave Matthews in Denver. Please make sure you’re signed in to the same AXS account you used to buy the tickets. Once their account is set-up and confirmed, you can transfer the ticket to the email address they used to create their AXS Account. It will help if you have your ID, the card used for the purchase, and the purchase confirmation email handy -- they’ll be able to get you squared away. There could be a delivery delay. A refund for the overpaid amount was promptly issued, so I would actually give five stars for the way the manager handled it. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Unlike emailed PDF tickets or static bar codes, AXS digital tickets help you grow your fan database with every ticket purchase, transfer, bid or resale — because every ticket is tied to an identifiable account. Can I share screen shots of digital tickets with friends? Getting tickets in your AXS account. By purchasing tickets directly from AXS (the official event ticketing provider) fans can eliminate the risk of purchasing tickets that may be considered lost, stolen or counterfeit. I got the email confirmation about the ticket purchase, but when I go the the AXS app it says I have no up coming events. I did not receive my email confirmation. 1. Be sure to include your email, zip, and order number in the message. ... Hope they show up soon. 4. Sometimes not everyone ends up at the event at the same time, so instead of one person managing all the tickets, you can transfer them if the event allows. The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. WTH! Please note that AXS Premium may not be available for all events and may be General Admission depending on venue setup. Twitter: @axs Instagram: @axsevents Snapchat: @axsevents If you accidentally entered an incorrect email address you can revoke the transfer and try again or reach out to our Contact Centre Team here. The tickets weren’t showing up and the concert started in 15 minutes. Still don’t see your event? Re: Selling AXS tickets.

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